Charity Care & Financial Assistance

Do you need financial assistance?

Aspen Valley Health is here to advocate for you if you are having difficulty paying your medical bills. Applications for charity care through the Colorado Hospital Discounted Care Program (HDCP) are available to those who qualify. Aspen Valley Health will assist patients and responsible parties in the completion and submission of any application for medical assistance or charity care determination. Please note: The patient or guarantor is responsible for providing timely, accurate information to comply with HDCP requirements.

Who qualifies?

• Colorado residents
• People who meet income and resource guidelines
• People who are not eligible for Health First Colorado (Colorado’s Medicaid Program) or Child Health Plan Plus (CHP+)
• People who are covered by Medicare or who have other health insurance may be eligible for HDCP.

Your Rights as a Patient

Patient Rights – English

Patient Rights – Spanish

How to Apply

Applications are accepted and processed only after all other medical assistance programs are exhausted (insurance, Medicare, Medicaid, and other federal, state or local programs). Falsification of information or failure to provide necessary information will result in denial of eligibility and the patient/guarantor will be held responsible for full payment.

Click below to view application:

Uniform Application

Patients should contact one of our Patient Financial Counselors to complete the application. For assistance, please call the correct counseling line according to your last name (see below), or email eligibility@aspenvalleyhealth.org. Staff are available Monday – Friday 8am to 4pm. Mountain Time.

• For patients with a last name starting with A-L, please call 970.544.1415.

• For patients with a last name starting with M-Z, please call 970.544.1543.

In instances where charity care is not approved, Aspen Valley Health would be happy to discuss a payment plan with you.

Important Updates Regarding the Colorado Indigent Care Program (CICP)

The Colorado Indigent Care Program (CICP) will be ending on July 1, 2025. A list of resources is included below to help you. Please contact your place of care to ask about other discounted care options they may have. Our team is available to answer any questions you have about Hospital Discounted Care or other financial assistance options at Aspen Valley Hospital. You can reach us at 970-544-1543.

• Your co-pay card may not be valid after CICP ends. Talk to your place of care for more information.
• For CICP clinic patients – check with your clinic about financial assistance options.
• Clinics may continue to give co-pay cards for their own programs, but some clinics will not take these cards after July 1, 2025.
• For CICP Hospital patients – if you qualified for CICP through a hospital you automatically qualify for Hospital Discounted Care. Hospitals must provide a letter of determination to their patients after they apply for Hospital Discounted Care. These determination letters can be used at other hospitals.
• The hospital’s financial team will help you fill out an application for Hospital Discounted Care. Contact Aspen Valley Hospital for help.

Health Coverage Information and Resources:

Hospital Discounted Care website for patients

Health First Colorado Medicaid website

CHP+ Child Health Plan Plus for children

List of Medicaid Programs for patients of all ages

Emergency Medicaid Services for health benefits for children and pregnant people who do not have the citizenship or immigration status needed for Health First Colorado coverage.

Connect for Health Colorado reduced-cost health insurance options

OmniSalud low cost health insurance options for undocumented people

Colorado Community Health Network (CCHN) information on community health centers.

Actualizaciones importantes sobre el Programa de Asistencia al Indigente de Colorado (CICP)

Nosotros sabemos que su asistencia médica es importante para usted, al igual que lo es para nosotros. Le escribimos para informarle que el Programa de Asistencia al Indigente de Colorado (CICP) finalizará el 1 de julio del 2025. A continuación, se incluye una lista de recursos para ayudarle con esta transición. Por favor, comuníquese con nuestro equipo de asistencia financiera para hablar sobre qué opciones de asistencia con descuento estarán disponibles después del 1 de julio del 2025. Nuestro equipo está disponible para responder cualquier pregunta que usted tenga sobre asistencia hospitalaria con descuento u otras opciones de asistencia financiera de Aspen Valley Hospital. Puede comunicarse con nosotros al 970-544-1543.

• Los hospitales continuarán ofreciendo descuentos en servicios para pacientes internos, ambulatorios, y servicios de emergencia bajo la ley asistencia hospitalaria con descuento.
• Si usted calificó para CICP a través de un hospital, también califica automáticamente para asistencia hospitalaria con descuento.
• Si su carta de determinación no incluyó la asistencia hospitalaria con descuento, usted puede solicitar una nueva carta de determinación donde liste su elegibilidad y las fechas de elegibilidad. Estas cartas de determinación pueden ser utilizadas en otros hospitales para recibir servicios bajo la asistencia hospitalaria con descuento.
• Si usted calificó para CICP a través de una clínica o utiliza los servicios de la clínica, comuníquese con su clínica para conocer sus opciones de asistencia financiera.
• Las tarjetas de copago de CICP ya no serán proporcionadas. Aspen Valley Hospital proporcionará tarjetas a los pacientes de muerto establecimiento que se determinen sean elegibles para la asistencia hospitalaria con descuento además de la carta de determinación que se les debe proporcionar.

Información y recursos de cobertura de salud:

Hospital Discounted Care  sitio web para pacientes

Health First Colorado sitio web de Medicaid

CHP+ Child Health Plan Plus para niños

Lista de Programas de Medicaid para pacientes de todas las edades

Servicios de Medicaid de Emergencia para beneficios de salud para niños y personas embarazadas quienes no tienen ciudadanía o un estatus migratorio necesario para tener cobertura de Health First Colorado or CHP+

Connect for Health Colorado opciones de seguro de salud a costo reducido

OmniSalud opciones de seguro de salud de bajo costo para personas indocumentadas

Colorado Community Health Network (CCHN) Información sobre centros de salud comunitarios